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Travel Related FAQ

Support help line: 1-866-760-2623

Helpful tips and information on travel related issues for Canadian citizens and permanent residents who need help whilst traveling abroad. Further information can be found at any of the websites listed below:

Passport Canada
Foreign Affairs and International Trade Canada
The Canadian Air Transport Security Authority
Canadian Automobile Association
Canada Border Services Agency

am in Canada Alberta Edmonton,i apply Travel Document,i have Permanent Resident,I apply april  how long does take to get it?

20 calendar days unless you paid for Express Service (2-9 business days) or Urgent (same day) but these are only available if you can pick up in person.


i came to Canada 2013 and i am living in Toronto. I just have PR, but i don’t have passport. This year i will apply to get citizenship. Suddenly I want go Israel /Jerusalem.What do i need to go there without passport. Please i need your help

You need to apply for a passport from your home country.

If you are unable to apply for a passport from your home country because you are a refugee, you need to apply for  a Refugee Travel Document.


how to get nepal visa on travel document

Learn how apply fora  visa to Nepal


I’ve got a permanent resident card for Canada but have a German passport that expires in November, can I still travel to the states in may?

Yes, depending upon which day in November the passport expires. You need a full 6 months validity from the date you leave the United States.


My wife is British (citizen and passport holder) and I am Canadian (citizen and passport holder). Her permanent residency is currently in process, as there is a fairly long waiting process. At the moment, her British passport has a document in it indicating that she is my spouse, and that she has an extended 1 year visitor visa until her Canadian paperwork get filed. Anyways, we have a trip to the United States coming up (vacation), and her ESTA was just denied. From my understanding, she needs ESTA as a British passport holder, however the last few times we’ve gone to the US, we got a visa for her (spouse of Canadian visitor or something). What do we do now?

She needs to apply for a visitor visa to the US.


Is there a way to travel abroad with a PR but no passport and return back as well? I want to spend my vacation abroad this summer and my Iraqi passport has expired and will take a very long time to renew as I need to renew my Iraqi ID as well in order to do that and the whole process is a pain in the ***. I’ve been living in Canada for nearly 3 years now and I was wondering if it’s possible to travel abroad with a travel document or something even if it is only valid for one trip.

The short answer is no.

Refugee Travel Documents are for Canadian permanent residents who cannot get passports from their countries, not those who just don’t want to wait.

If you could get an enhanced driver’s license, you might be able to travel to the US by car. However you would still need a visa and you need a passport for the visa application.


I need to have my mother’s Death Certificate [issued by Quebec Etat Civil] to be authenticated by the Canadian Foreign Affairs Ministry. Shall I just mail the original certificate to Global Affairs Canada ?

Yes, you need to complete the process as outlined on the Global Affairs website, which includes mailing them the document to authenticate.


i want to go to turkey with my Canadian pr card. I am not a citizen of any country and i don’t have passport as well. Do i need other documents in order to go for vacation to turkey? Can i apply for turkish visa with my pr card only?

You need either a Refugee Travel Document or Certificate of Identity from the Canadian government (likely the latter). You can get it from the Canadian Passport Program. if you would like assistance, Immigroup can help you. The government will issue the appropriate document once the application is submitted.


I have refuge travel document. I want to Go USA. I had a valid visa on my previous passport. Can I transfer it to my refugee travel documents?

If you have your expired or cancelled passport with the visa in it, you can bring that with you along with the travel document. If you do not have the passport you will have to apply for a new visitor visa.


I am 17 years old and i have a Philippines passport but i have my pr card with me. Can i still travel without my parents? Do i need a consent from them? or can i travel with my relatives without them

Normally 16 years of age is considered the age at which you can travel without your parents’ written consent, however some countries may regard 18 years of age as the age of majority for travel. You should check with the country you’re travelling to or get a consent letter to be safe.


I hold a travel document from Canada I’m a perment residence of Canada, IM a citizen of Nicaragua, do I need a visa to enter usa for vacation.

Yes, you need a visa. Your citizenship determines whether or not you need a visa, not your permanent residence status.


I am a protected person in Canada holding a travel document, As per UAE embassy they dont accept such document and i want to go and visit my family. The question is, when can i get my original passport ? so ill be able go and visit, knowing that i didnt get my PR yet.

You may get your passport back when you get your PR Card but it could be later as well.


I have British passport and a residency card in canada and would like to travel to Florida by car what do I need to do This?

You need as ESTA (visa waiver) to travel to the United States. You can apply for one here.


IV BEEN A PR SINCE MAY 2012, IV BEEN TRAVELLING AROUND THE GLOBE WITH NO ISSUES, OF COURSE I NEVER GO TO MY HOME COUNTRY, BUT HERES A QUESTION, I WANT TO PROPOSE TO MY GIRL IN THE UK, NOW IN THE PAST WHEN I JUST HAD MY STATELESS PERSONS DOCUMENT AND MY UNITED NATIONS TRAVEL DOCUMENT, I WAS REFUSED VISA ,PLUS I DIDNT HAVE A SOLID JOB THEN, NOW IV BEEN WITH MY COMPANY FOR A LITTLE OVER A YEAR, I HAVE STUBS TO SHOW FLOW OF INCOME, LETTER FROM MY EMPLOYER, MY BENEFITS ETC, ANY WORDS ON HOW TO GO ABOUT GETTING MY HOLIDAY VISA, I PLAN TO BE THERE JUST FOR A WEEKEND.

You can definitely try again. You should provide all of that information you mentioned as part of your visa application. Show the PR Card too, thought that will likely not help to the extent that you hope. It’s the refugee travel document which is probably the issue.


Canadian embassy or consulate in dubai

Abu Dhabi Trade Towers
(Abu Dhabi Mall)
West Tower, 9th Floor
Abu Dhabi, United Arab Emirates
2-694-0300

OR

19th Floor
Jumeirah Emirates Towers
Sheikh Zayed Road
Dubai, United Arab Emirates
4-404-8444


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