Top Menu

Travel Related FAQ

Support help line: 1-866-760-2623

Helpful tips and information on travel related issues for Canadian citizens and permanent residents who need help whilst traveling abroad. Further information can be found at any of the websites listed below:

Passport Canada
Global Affairs Canada
The Canadian Air Transport Security Authority
Canadian Automobile Association
Canada Border Services Agency

Can I fly to USA from Canada with a fast card

No you cannot. It’s for driving trucks across the border only.


my wife and step daughter have been in Canada almost tree years and are not citizens yet,they want to go to the Philippines do they need to renew there passport

Valid passports are a requirement of international travel. If their passports are expired it doesn’t matter where they are going, they will not be allowed on international flights.


I am travelling in 2 days by car from Canada to u.s border. I cannot find my son’s birth certificate( I have the short form but not long on hand) and his passport is expired. He really wanted to join me and his step father. if I bring my separation agreement, a letter legally stamped with his father’s signature and his short form birth certificate what are the chances they will let us cross ?

It depends upon the officer. They may let you in with the short form birth certificate but tell you to bring the long form next time. They may also turn you away because the birth certificate does not show your name.


How I get pakistani tourist visa wen I m on Canada work permit?

Nothing about your Canadian work permit helps you to get a Pakistani visa. (It shouldn’t hinder you either.) What mattesrs is the nationality of your passport.


I renewed my Canadian passport in US and I have TN visa link to the old passport. Is it ok to exit US with the new passport and what about returning to US ?

You will need both the current and expired passports in order to re-enter the US.


I have received refugee status in canada and applied for a travel document that was valid for one year I traveled abroad to a third country and my travel document expired while still in abroad is there way I could get back to Canada ?

Travel Document services are currently suspended due to the pandemic.

Contact the nearest Canadian Embassy/High Commission or Consulate to see if they can offer you some help.

In normal circumstances you might be able to apply by mail but they would be concerned about your overseas address.


03/05/2017

Which passport you use to enter a country is up to you. If you have a visa to UAE in your Indian passport and you want to enter UAE then you should use the passport with your visa, the Indian one, in order to enter.

This is a Canadian website and we don’t know the rules for surrendering passports for other countries but, presumably, if you surrender your Indian passport, you need to do so to an Indian Embassy or Consulate.

If you do so in Indian, using your Canadian passport to enter India when you have a valid Indian passport seems like it will just make it harder to enter India (before you’ve surrendered your passport).


am in Canada Alberta Edmonton,i apply Travel Document,i have Permanent Resident,I apply april  how long does take to get it?

20 calendar days unless you paid for Express Service (2-9 business days) or Urgent (same day) but these are only available if you can pick up in person.


i came to Canada 2013 and i am living in Toronto. I just have PR, but i don’t have passport. This year i will apply to get citizenship. Suddenly I want go Israel /Jerusalem.What do i need to go there without passport. Please i need your help

You need to apply for a passport from your home country.

If you are unable to apply for a passport from your home country because you are a refugee, you need to apply for  a Refugee Travel Document.


how to get nepal visa on travel document

Learn how apply fora  visa to Nepal [Nepal’s immigration website is currently down so we removed the link. Google “Nepal immigration”]
I’ve got a permanent resident card for Canada but have a German passport that expires in November, can I still travel to the states in may?

Yes, depending upon which day in November the passport expires. You need a full 6 months validity from the date you leave the United States.


My wife is British (citizen and passport holder) and I am Canadian (citizen and passport holder). Her permanent residency is currently in process, as there is a fairly long waiting process. At the moment, her British passport has a document in it indicating that she is my spouse, and that she has an extended 1 year visitor visa until her Canadian paperwork get filed. Anyways, we have a trip to the United States coming up (vacation), and her ESTA was just denied. From my understanding, she needs ESTA as a British passport holder, however the last few times we’ve gone to the US, we got a visa for her (spouse of Canadian visitor or something). What do we do now?

She needs to apply for a visitor visa to the US.


Is there a way to travel abroad with a PR but no passport and return back as well? I want to spend my vacation abroad this summer and my Iraqi passport has expired and will take a very long time to renew as I need to renew my Iraqi ID as well in order to do that and the whole process is a pain in the ***. I’ve been living in Canada for nearly 3 years now and I was wondering if it’s possible to travel abroad with a travel document or something even if it is only valid for one trip.

The short answer is no.

Refugee Travel Documents are for Canadian permanent residents who cannot get passports from their countries, not those who just don’t want to wait.

If you could get an enhanced driver’s license, you might be able to travel to the US by car. However you would still need a visa and you need a passport for the visa application.


I need to have my mother’s Death Certificate [issued by Quebec Etat Civil] to be authenticated by the Canadian Foreign Affairs Ministry. Shall I just mail the original certificate to Global Affairs Canada ?

Yes, you need to complete the process as outlined on the Global Affairs website, which includes mailing them the document to authenticate.


i want to go to turkey with my Canadian pr card. I am not a citizen of any country and i don’t have passport as well. Do i need other documents in order to go for vacation to turkey? Can i apply for turkish visa with my pr card only?

You need either a Refugee Travel Document or Certificate of Identity from the Canadian government (likely the latter). You can get it from the Canadian Passport Program. if you would like assistance, Immigroup can help you. The government will issue the appropriate document once the application is submitted.


Powered by WordPress. Designed by Woo Themes