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PR Card FAQ

Support help line: 1-866-760-2623

Every Canadian permanent resident who is not yet a citizen should hold a valid PR Card. PR cards for newly landed immigrants are issued by Citizenship and Immigration Canada (CIC) upon arrival. CIC are also responsible for dealing with lost, stolen or damaged PR Cards.

How to get a new PR Card:

  • Complete the application form
  • Gather your documents:
    • Your passport
    • Your Confirmation of Permanent Residence (COPR) or Record of Landing
    • PR Card
    • Canadian ID (Driver’s License for example)
    • CRA Notice of Assessment
  • Make photocopies of your documents
  • Pay the Fee
  • Submit application and photocopies to IRCC
  • Get your PR Card in the mail
I used and old address that I last lived at in Sep 2014 upon entry to Canada. Partly because I didn’t have access to our new address, company provided housing. I used this address 2x in 2016, it was also still on my driver’s license. I am renewing my PR card and just realized this might present a problem. Will it?

We’re not sure what you’re worried about. We would need more information from you to know whether or not there was something to be worried about.


I filed my PR card renewal in January 2017 and sent everything with registered mail. I know through the package mail tracking system that they received it on January 28th. I still haven’t received any notification that they started my application process. When I go online and put my PR card number in it doesn’t show me anything. Is there any other way to check my status? I have a trip planned for my kids’birthday in mid June. Can I apply for the Travel Document within Canada before I go on the trip? We are flying to the Dominican Republic.

Call IRCC at 1-888-242-2100 to check your application status.

If your PR Card will not be ready by the time you leave, you can try to get a PRTD before you leave, but you will need to know your hotel address. The processing time is usually 2-3 weeks.


I had a 15 yrs old daughtert to my ex wife! we sponsored her!and came in canada June 27 2016 last year! but last march 13 2017 she went back home to manila! Do i have a rights to revoke her PR status without affecting me and my current wife PR status

No!


My Canadian PR will expire on February 8th 2017, during 5 years I lived in Canada 562 days. And now I’m outside of Canada due to my health issue. Do I have any options to not go to Canada now or in 3-5 months till I recover, or there is no way and I need to go back now or I will lose my PR card? I counted that If I go on June 30th 2017 I will collect 785 days in 5 years. But my health situation is serious and will be better If I stay outside and take care of my health at least for some more months. So please let me know what should I expect? what is better to do?

You should return to Canada before your PR card expires. If you don’t, you will have an extremely hard time returning to Canada and you could lose your status.

Once you have resided in Canada again for three months, you can make use of our healthcare system. Once you have meet the residence requirement, you can apply for a new PR Card.


My mother has been a landed immigrant for 20+years but only has her landed immigration paperwork how does she go about getting her PR card? Shes lived in canada the whole time

She will need her landing paper and any other proof she has of her status in Canada, plus her foreign passport in order to apply for a PR Card. If she has a copy of the passport she landed on, that would be useful too.


I just submitted my PR application via courier, not sure if I used the correct envelope size. Do they ever reject an application because of wrong envelope?

No


I have got my immigration visa and need to enter Canada within six months. Can I enter Canada and leave within 15 days. I have got a cousin staying in Canada. I am going to give my cousins address for the PR card and he is going to courier me one the card comes.

Yes, you can do that.


I have applied for immigration to Canada in 2011, so we submitted an application for myself as main applicant, my wife and daughter as dependents. So we went together but I didn’t sponsor her, we landed and I went in and out While I haven’t met my residency obligations. but I am a holder of an Expired PR (date of Expiry is May 2016). My wife and daughter are living now in Canada as PR holders. my PR got expired when I was outside Canada and I am out of Canada now. can my wife sponsor me now? if positive, do I need to ask to withdraw my residency status first so that my wife can apply to sponsor me? please note that while being a resident in Canada, I have sponsored my daughter who has already landed and became a permanent resident 4 month ago. will withdrawing my residency rights affect her legal presence as a resident in Canada? and will the fact that I already sponsored her within the last 2 years affect / forbid me from being sponsored by my wife? Can I initiate the sponsorship application by my wife before I withdraw my residency rights first?

When your PR Card expired, you did not automatically lose your status.

Your wife cannot sponsor you for PR unless you renounce your PR status or have it revoked before she submits the sponsorship application.

You daughter cannot lose her permanent residence unless you were not actually in Canada and it was discovered that you misrepresented yourself on the sponsorship application.

The fact that you already sponsored your daughter will definitely raise questions during the sponsorship application.

If you can enter Canada by car from the US, without having your status revoked, you can avoid all of this.


I am a British Citizen and have applied for an eTa. This has been declined because I have Permanent resident status which must have run out years ago. I am in the process of renouncing my residency so I can apply for an eTa to visit but flights have been booked for the 20th April – who do I send the forms to please?

You submit the forms to Immigration, Refugees and Citizenship Canada (IRCC):

Renunciation of Permanent Resident Status
Citizenship and Immigration Canada
Operational Support Centre
365 Laurier Avenue West
Ground Floor Mailroom, South Tower
Ottawa, Ontario
K1A 1L1


My father is suffering alzheimer and in Care center. His permanent immigration card will be expired in one month. My mother said she depends on his card for many things, like bank, pharmacy… On the other hand, he could not speak and could not sign. Eventually his address only covers his front, not back. What can I do for his card update?

Your mother getting Power of Attorney might solve this problem.

In the meantime, IRCC may have some provisions which allow your mother to apply for your father’s new PR Card on his behalf. She should called IRCC at 1-888-242-2100 to see what she can do.


I already applied for a new pr card but just in case I will not receive it before I leave for philippines, my current pr card expires on Aug 30 and I am coming back on Aug 15. Will the immigration officer still honor it?

Yes, your PR Card is valid through its expiry date.


My PR card is going to expire soon. My problem is that I frequently visit USA as I am truck driver. How I will mention my trips on PR card application because I don’t even remember how my times I was in USA & Canada. USA & Canada Border Security persons doesn’t put any entry or exit on passport. Please Help

Any trip during which you didn’t spend the night in the US doesn’t count as a trip outside of Canada. So can ignore all of those.

When you submit your PR Card application, you can give IRCC permission to contact CBSA to get your entry information, so they will have a record.

But you should do you best to provide as much information about your trips as possible. If you have made purchases in the US, maybe you can use your credit card statements to figure out when you were there.


I am Mexican with permanent residency in Canada. I renewed my PR card and received a notification that they mailed the new card in Mar 13. I have a flight booked on Mar 30 but didn’t received the actual card yet. What can I do if I don’t receive my new card in the mail before this Thursday?

If your card is in the mail you can, in theory, have someone at your house in Canada courier your card to you wherever you are staying. Please note there is a risk your card could be lost in the mail.

However, since it has been 20 or so days since the card was mailed it is possible it is already lost in the mail. If that is the case you will unfortunately have to apply for a PRTD in the country you are travelling to in order to fly back to Canada.


I recently received my PR for Canada, I did a short landing in December 2016 and returned back to India in January 2017 after 13 days stay as I wanted to wrap-up my all the tasks in my home country before permanently moving to Canada.My relatives in Canada have received my PR card, will there be any issues if I ask them to courier my card to India or applying for PRTD will be a better option.I am concerned about Canadian government confiscating my PR card if detected leaving Canada. As i have heard that new PR cards are RFID cards and can be detected through RFID readers.

They can courier it to you. The Canadian government cannot and will not detect your card and seize it. It’s possible the package could be opened upon entering India, however. If it gets lost in the mail, you’ll have to apply for a PRTD.


My PR card already expired 1march 2017 Because I had so many entry and exit from and to canada I’m not sure how many days I spent here.And now I have to apply for new PR do I have to request for traveller history report , to make sure I have completed period requireded?

You probably should. You can also tick the box on the PR Card application form that allows IRCC to contact CBSA to get your departure history.


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