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PR Card FAQ

Support help line: 1-866-760-2623

Every Canadian permanent resident who is not yet a citizen should hold a valid PR Card. PR cards for newly landed immigrants are issued by Citizenship and Immigration Canada (CIC) upon arrival. CIC are also responsible for dealing with lost, stolen or damaged PR Cards.

How to get a new PR Card:

  • Complete the application form
  • Gather your documents:
    • Your passport
    • Your Confirmation of Permanent Residence (COPR) or Record of Landing
    • PR Card
    • Canadian ID (Driver’s License for example)
    • CRA Notice of Assessment
  • Make photocopies of your documents
  • Pay the Fee
  • Submit application and photocopies to IRCC
  • Get your PR Card in the mail
My pr card is going to expire soon n in 15 days I’m leaving from Canada, I’ve applied for renewal in mid Feb and again the urgent one on 6th of April… But the IRCC told me it won’t be processed urgently coz I didn’t met the criteria.. and I called in Canadian embassy which is located in Pakistan for PR travel document n they said that it’ll be processed 6 to 12 weeks but I’m just going for 3 or 4 weeks.. I don’t understand from where I can get help .. I’m really stressed . My mother in law is sick and she wana see her granddaughter but I’m so helpless now

If you can get a visa to the US, you can return to Canada through the US and enter Canada by car with your COPR/Record of Landing.


My PR card will get expired on 25th May 2017 and I am planning to reach Canada by 19th May 2017 and have unable to fulfill the 730day stay rule. Should I enter Canada and stay for good.

Yes, you should stay in Canada permanently and not apply for a new PR Card until you exceed the residency requirement. However, there is definitely a chance you will not be allowed in and your status will be revoked at the Port of Entry.


We have booked a trip to punta Cana DR for May 1st my husband and daughters PR cards are expired I mailed it out and marked urgent mailed it March 3rd and when I checked regular processing time then it said 50 days which should be enough time before we leave. But I checked the status and it’s saying it still hasn’t been processed and I’m getting nervous we won’t get it in time. What are our options if it doesn’t come in time?

You have two options if the PR Cards don’t show up in time

  1. You can apply for Permanent Resident Travel Documents (PRTDs) while in the DR. These applications usually take 2-3 weeks so if you are not going for that long that is a problem.
  2. The other option is to change your return flight to the American city nearest your home in Canada. Everyone who doesn’t have their valid PR Cards needs to bring their COPRs/Records of Landing with them. You can then drive to Canada and cross the border with these documents instead of PR Cards.

Received my COPR with one of my family name having an extra letter in it, at the border they said it was only because the native letter “รถ” is spelled as “oe” at CIC. I called CIC about it and they said to correct it I need to file for an amendment of the document (so I did: processing time for it is ~6 months) Two moths later I received the PR card: the same mistake in my name (one extra letter in one of my family names), everything else is correct. I need to travel outside of Canada in 2 month, will I have trouble when I’ll be returning to Canada since my passport family name is spelled correctly and my PR card has one extra letter in my family name?

You shouldn’t have trouble entering Canada if this is IRCC (formerly CIC) policy.


my pr card is expiring. can i still travel within canada by plane?

Yes but you will need some kind of photo ID to do so.


I was wondering if crossing the US border to buy gas and grocery affect my residency days requirement? I normally stay 10 to mins and sometime 3-4 hours. I return same day of course. Thanks you for your help.

It only counts against your days in Canada if you spend the night outside of Canada. So any trips to the US where you don’t actually spend the night can be counted as days in Canada.


My ex needs to replace his PR Card but he does not have a current valid passport and cannot get one because he doesn’ t have this PR Card…..what documentation does he need in order to get this rectified?

Renewing his passport must be done according to the rules of the country his passport is issued by. Without knowing what country, there’s no way we can answer that part of the question.

He can renew his PR Card without a valid passport if he can provide enough other documentation (including his recently expired passport or, better yet, the expired passport he landed on). Here is a checklist.


I have landed in toronto in august 2016 and i stayed for only one week and i returned back to my country because of my work obligations and i received my pr card via courier, i will return to canada back in july 2017 is there any problem with CBSA to enter canada?

There shouldn’t be.


I used and old address that I last lived at in Sep 2014 upon entry to Canada. Partly because I didn’t have access to our new address, company provided housing. I used this address 2x in 2016, it was also still on my driver’s license. I am renewing my PR card and just realized this might present a problem. Will it?

We’re not sure what you’re worried about. We would need more information from you to know whether or not there was something to be worried about.


I filed my PR card renewal in January 2017 and sent everything with registered mail. I know through the package mail tracking system that they received it on January 28th. I still haven’t received any notification that they started my application process. When I go online and put my PR card number in it doesn’t show me anything. Is there any other way to check my status? I have a trip planned for my kids’birthday in mid June. Can I apply for the Travel Document within Canada before I go on the trip? We are flying to the Dominican Republic.

Call IRCC at 1-888-242-2100 to check your application status.

If your PR Card will not be ready by the time you leave, you can try to get a PRTD before you leave, but you will need to know your hotel address. The processing time is usually 2-3 weeks.


I had a 15 yrs old daughtert to my ex wife! we sponsored her!and came in canada June 27 2016 last year! but last march 13 2017 she went back home to manila! Do i have a rights to revoke her PR status without affecting me and my current wife PR status

No!


My Canadian PR will expire on February 8th 2017, during 5 years I lived in Canada 562 days. And now I’m outside of Canada due to my health issue. Do I have any options to not go to Canada now or in 3-5 months till I recover, or there is no way and I need to go back now or I will lose my PR card? I counted that If I go on June 30th 2017 I will collect 785 days in 5 years. But my health situation is serious and will be better If I stay outside and take care of my health at least for some more months. So please let me know what should I expect? what is better to do?

You should return to Canada before your PR card expires. If you don’t, you will have an extremely hard time returning to Canada and you could lose your status.

Once you have resided in Canada again for three months, you can make use of our healthcare system. Once you have meet the residence requirement, you can apply for a new PR Card.


My mother has been a landed immigrant for 20+years but only has her landed immigration paperwork how does she go about getting her PR card? Shes lived in canada the whole time

She will need her landing paper and any other proof she has of her status in Canada, plus her foreign passport in order to apply for a PR Card. If she has a copy of the passport she landed on, that would be useful too.


I just submitted my PR application via courier, not sure if I used the correct envelope size. Do they ever reject an application because of wrong envelope?

No


I have got my immigration visa and need to enter Canada within six months. Can I enter Canada and leave within 15 days. I have got a cousin staying in Canada. I am going to give my cousins address for the PR card and he is going to courier me one the card comes.

Yes, you can do that.


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