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How to Apply for Your Passport in 5 Steps

Apply for Your Canadian Passport – Step by Step Guide

  1. Choose the passport application you need: regular or simplified renewal
  2. Complete the passport application
  3. Gather your required documents and get your photos taken
  4. Get your guarantor to endorse your application: If you are a Canadian citizen applying for your first Canadian passport, or your current Canadian passport has been expired for more than 1 year, then you will need to find a guarantor. A guarantor is someone other than yourself who confirms your identity for Passport Canada.
  5. Submit your application by mail or in person.
This article will explain how to complete a passport application that requires a guarantor.



  1. Completing the Application
  2. Documents Required
  3. What is a Guarantor?
  4. How Much Does it Cost?
  5. Submitting:

Step 1: Complete the Application

Your first step should be to go here to fill out online your Adult General Passport Application form.

Fill out the PDF form online, the one that opens when you click the link above. The online form is divided into several sections:

  1. Fill out the PDF form online, the one that opens when you click the link above. The online form is divided into several sections:
    • Section H: fill in your personal information.
    • Section I: Your guarantor must fill in and sign this section, AFTER you have completed the rest of the application form.
    • Section J: This section covers any previous Canadian Travel Document (passport, certificate of identity, or refugee travel document) that you may have previously had.
    • Section K: Proof of Canadian Citizenship. You will need to provide documents to prove you are a Canadian citizen. They will depend on whether you born in Canada or outside Canada. (See below)
    • Section L: Documents to support identity, such as a driver’s license. (See below)
    • Section C: Period of validity. You may choose a 5-year or a 10-year Your fee will be higher for the 10-year option.
    • Additional Personal Information: this includes your previous addresses for the last 2 years.
    • References: you must list 2 references. A reference cannot be a guarantor, nor can a guarantor be a reference. References must meet the following requirements:
      • Have known you for at least 2 years;
      • Not be your guarantor;
      • Not be a family member (this includes your in-laws);
      • Be 18 years of age or older;
      • Agree to having you use their contact information and name for your passport application.
  2. Emergency Contact Information: while this section is optional, it is recommended you provide the name and information of someone who can be contacted in case of an emergency. It should NOT be someone who normally travels with you, like a partner or spouse, because if you both get into trouble abroad, it’s of no help.
  3. Print out the completed application form.
  4. Sign each page of the completed application form.
See a sample completed application

Step 2: Gather Documentation

Your next step will be to gather the required documents and obtain your passport photographs.

  • If you were born in Canada, you must provide one of the following:
    • Birth Certificate issued by the province or territory where you were born, OR
    • Certificate of Citizenship issued by CIC (now IRCC).
  • If you were born outside Canada, you must provide one of the following:
    • Certificate of citizenship;
    • Citizenship Card (issued prior to 2012)
    • Certificate of naturalization (naturalized pre-1977);
    • Certificate of retention of Canadian citizenship (issued pre-1977);
    • Certificate of registration of birth abroad.
  • You must provide 1 photo ID document that includes your name, sex, date of birth, your signature, and be issued by a provincial/territorial/state government. Examples include:
    • Provincial driver’s licence;
    • Provincial, territorial, or federal ID card;
    • Federal, provincial, or territorial employee card;
    • Military ID;
    • Certificate of Indian Status;
    • Foreign passport that meets the above requirements (photo, name, date of birth, etc.).
  • 2 identical Passport Photos. On the back of EACH photo you must have:
    • The name and complete address of the photographer;
    • The date the photos were taken;
    • Go here and print out the PDF with the complete passport photo requirements. Take the printout with you to a commercial photographer only. Do not have friends or family members try to take your passport photo. They will NOT be accepted unless they are taken by a professional photographer. Please note the passport photo requirements are different for Canada and the US. You should take the print out of the PDF with the requirements to any photographer, especially one located overseas. As of May 2015, there are 2 new requirements for Canadian passport photos:
      • No tinted eyeglasses should be worn;
      • Passport photos are only valid for only 6 MONTHS from the date they are taken.

Step 3: Get a Guarantor

Your next step is to find a guarantor. A guarantor cannot charge you any fees. Your guarantor will have to do the following:

  • Complete and sign the section of your passport application called Declaration of Guarantor;
  • Write the following on the back of 1 of your passport photos:
    I certify this to be a true likeness of (the applicant’s name);

  • They may also have to sign and date each photocopy of any documents you have to submit to confirm your identity.
You cannot assist the guarantor. If they have trouble, they should contact the Passport Program.

Guarantor Within Canada

If you are applying from within Canada, then your Guarantor must:

  • Be a Canadian citizen holding a valid 5-year or 10-year Canadian passport.
  • Have known you personally, for at least 2 years.­­
  • In the case of a passport application for a child, the guarantor must know the parent or legal guardian personally for at least 2 years, and have knowledge of the child.
  • The Guarantor’s passport must not be expired, or must have expired for less than 1 year on the date you submit your own passport application.
  • Be a Canadian citizen 18 years of age, or older.
  • Have been 16 years of age or older, when he or she applied for their passport.
  • Provide the requested information from their passport to Passport Canada.
  • Be accessible to the Passport Program for verification.
  • A parent applying on behalf of their child for the child’s passport cannot be a guarantor. The other parent is allowed to be a guarantor, as long as they meet the rest of the requirements listed directly above (Canadian citizen, have known you personally … etc.).
  • Your guarantor’s passport will NOT be considered valid if any of the following holds:
    • The guarantor’s passport is damaged or not accessible;
    • The guarantor’s passport has been suspended or revoked;
    • The guarantor’s passport has been reported lost or stolen;
    • The guarantor’s passport has been found and returned to the Passport Program;
    • The guarantor’s passport has been destroyed by the Passport Program;
    • The Passport Program has requested that the guarantor’s passport be returned.

Guarantor from Outside of Canada

If you are applying from outside Canada, then you have two options when looking for a Guarantor:

  • Your guarantor can be a Canadian citizen, as long as they fulfil the requirements listed above for applications made within Canada, OR
  • Your guarantor can be an Occupational Guarantor – similar to what the requirements were for guarantors in Canada, before they were modified in 2012. An occupational guarantor can be one of the following professions:
    • Medical doctor
    • Head of a university or college
    • Dentist
    • Judge
    • Lawyer/Notary
    • Notary Public
    • Pharmacist
    • Police Officer
    • Signing Officer of a Bank, Trust Company, or a full-services Financial Institution
    • Veterinarian.
They should not be retired, unless their name is still on their professional association’s membership list and that list is available to Passport Canada. In other words, it is best they be working and in good standing with their member’s association.


No Guarantor?

If you cannot find a guarantor you will need to obtain a Statutory Declaration in Lieu of Guarantor (form PPTC 132) from either:

  • Any passport office, or
  • By phoning the Passport Program from Canada or the USA: Toll-free 1-800-567-6868 (TTY 1-866-255-7655)

Step 5: Fees and Submitting the Application

The next step is to submit your application and pay the fees.

You should first know when you will need your Canadian Passport by. That means you should know your travel date – the date on which you will leave (or return to) Canada – so that you can ensure that you apply in time to have your new passport ready for your upcoming trip.


Pick Up Service
10 business days
(In Person only)
Express Service
2-9 business days
(In Person only)
Urgent Service
Next business day
(In Person only)

Submitting By Mail

If you are applying at least 1 month before you travel, then you can apply by mail and you should receive your passport in time for your travel date.

You can pay – when submitting an application by mail – by filling out the payment section on your application form, using one of the following payment methods:

  • Credit Card (Visa, Master Card, American Express);
  • Prepaid Card, embossed only with raised letters or numbers – (Visa, Master Card, American Express);
  • Certified Cheque payable to Receiver General for Canada;
  • Bank Money Order payable to Receiver General for Canada;
  • Postal Money Order payable to Receiver General for Canada;
  • NOT ACCEPTABLE by mail: personal cheques or cash.

Mailing Address:

Government of Canada
Passport Program
Gatineau, Quebec K1A 0G3

Courier Address

Government of Canada
Passport Program
22 de Varennes Street
Gatineau, Quebec J8T 8R1

You must enclose payment for the correct fee (see above).

Submitting Through a Receiving Agent

Service Canada offices act as Receiving Agents accept cash (exact change only) but NOT personal cheques.
AlbertaBrooksService Canada
Cassils Shopping Plaza
608 - 2 Street West
Brooks, Alberta
CalgaryService Canada
Fisher Park Place II
6712 Fisher Street SE, Suite 100
Calgary , Alberta
Service Canada
15 Royal Vista Place NW, 3rd Floor, Suite 350
Calgary , Alberta
Service Canada
Marlborough Mall
515 Marlborough Way NE, Suite 1502
Calgary, Alberta
CanmoreService Canada
Canmore Gateway Shops
802 Bow Valley Trail, Building C, Suite 113
Canmore, Alberta
English, French
EdmontonService Canada
Edmonton Westlink
16826 107th Avenue, Suite 100
Edmonton, Alberta
Service Canada
148 Millbourne Market Mall
38 Avenue and Millwoods Road
Edmonton, Alberta
Service Canada
Hermitage Square
12735 50th Street Northwest
Edmonton, Alberta
EdsonService Canada
4905 4th Avenue
Edson, Alberta
Fort McMurrayService Canada
8530 Manning Avenue, Main Floor, Suite 107
Fort McMurray, Alberta
English, French
Grande PrairieService Canada
11601 - 101st Avenue, Suite 101
Grande Prairie, Alberta
English, French
LethbridgeService Canada
Crowsnest Trail Plaza
920 - 2A Avenue North, Suite 101
Lethbridge, Alberta
English, French
LloydminsterService Canada
4114 70th Avenue
Lloydminster, Alberta
Medicine HatService Canada
Northside Centre
78 8th Street North West
Medicine Hat, Alberta
English, French
British ColumbiaAbbotsford32525 Simon Avenue
Abbotsford, British Columbia
English, French
BurnabyService Canada
3480 Gilmore Way, Suite 100
Burnaby, British Columbia
ChilliwackService Canada
9345 Main Street
Chilliwack, British Columbia
English, French
Comox ValleyService Canada
130-19th Street
Comox Valley, British Columbia
English, French
CoquitlamService Canada
2963 Glen Drive, Suite 100
Coquitlam, British Columbia
CranbrookService Canada
1113 Baker Street
Cranbrook, British Columbia
KamloopsService Canada
520 Seymour Street, Main Floor
Kamloops, British Columbia
English, French
KelownaService Canada
471 Queensway Avenue, Suite 106
Kelowna, British Columbia
English, French
LangleyService Canada
8747 204th Street, Suite 102
Langley, British Columbia
NanaimoService Canada
60 Front Street, Suite 201
Nanaimo, British Columbia
English, French
NelsonService Canada
Chahko Mika Mall
1125 Lakeside Drive, Main Floor
Nelson, British Columbia
New WestminsterService Canada
620 Royal Avenue, Suite 201
New Westminster, British Columbia
North VancouverService Canada
221 West Esplanade, Suite 100
North Vancouver, British Columbia
PentictonService Canada
386 Ellis Street, Suite 101
Penticton, British Columbia
English, French
Powell RiverService Canada
7061 Duncan Street, Suite A
Powell River, British Columbia
Service Canada
1363-4th Avenue
Prince George, British Columbia
Ridge MeadowsService Canada
22325 Lougheed Highway
Ridge Meadows, British Columbia
Salmon ArmService Canada
191 Shuswap Street N West, 1st Floor
Salmon Arm, British Columbia
TerraceService Canada
4630 Lazelle Avenue
Terrace, British Columbia
Vancouver Service Canada
1263 West Broadway, Suite 101
Vancouver, British Columbia
English, French
VictoriaService Canada
Victoria West Shore
3179 Jacklin road
Victoria, British Columbia
ManitobaBrandonService Canada
1039 Princess Avenue, Suite 100
Brandon, Manitoba
English, French
Flin FlonService Canada
111 Main Street
Flin Flon, Manitoba
MordenService Canada
158 Stephen Street
Morden, Manitoba
English, French
Notre-Dame-de-LourdesService Canada
51 Rodgers Street
Notre-Dame-de-Lourdes, Manitoba
English, French
The PasService Canada
Uptown Mall
333 Edwards Avenue
The Pas, Manitoba
SteinbachService Canada
Steinbach Place
321 Main Street, Main Floor
Steinbach, Manitoba
English, French
ThompsonService Canada
40-B Moak Crescent
Thompson, Manitoba
New BrunswickCampbelltonService Canada
157 Water Street
Campbellton, New Brunswick
English, French
Edmundston Service Canada
Federal Building
22 Emmerson Street
Edmundston, New Brunswick
English, French
Grand FallsService Canada
441 Madawaska Road, Suite 100
Grand Falls (Grand-Sault), New Brunswick
English, French
MiramichiService Canada
139 Douglastown Boulevard
Miramichi, New Brunswick
English, French
Service Canada
Heritage Court
95 Foundry Street, Suite 110
Moncton, New Brunswick
English, French
Service Canada
1 Agar Place, Main Floor
Saint John, New Brunswick
English, French
Saint-QuentinService Canada
193 Canada Street
Saint-Quentin, New Brunswick
English, French
ShediacService Canada
Centre-Ville Mall
342 Main Street
Shediac, New Brunswick
English, French
ShediacService Canada
Centre-Ville Mall
342 Main Street
Shediac, New Brunswick
English, French
Newfoundland and LabradorCorner BrookService Canada
1 Regent Square
Corner Brook, Newfoundland and Labrador
GanderService Canada
1 Markham Place, 3rd Floor
Gander, Newfoundland and Labrador
Happy ValleyService Canada
23 Broomfield Street
Happy Valley, Newfoundland and Labrador
Labrador CityService Canada
Labrador Mall
500 Vanier Avenue
Labrador City, Newfoundland and Labrador
English, French
MarystownService Canada
Jerrett Building
140 Ville-Marie Drive, Suite 130
Marystown, Newfoundland and Labrador
PlacentiaService Canada
Dalfens Mall
61 Blockhouse Road
Placentia, Newfoundland and Labrador
St. AnthonyService Canada
Viking Mall
1 Goose Cove Road
St. Anthony, Newfoundland and Labrador
Northwest TerritoriesFort SimpsonService Canada
Federal Building
9606 100th Street
Fort Simpson, Northwest Territories
Fort SmithService Canada
Federal Building
149 McDougal Road
Fort Smith, Northwest Territories
Hay RiverService Canada
Federal Building
41 Capital Drive, Suite 204
Hay River, Northwest Territories
InuvikService Canada
85 Kingmingya Road
Inuvik, Northwest Territories
YellowknifeService Canada
5101 50th Avenue
Yellowknife, Northwest Territories
English, French
Nova ScotiaAmherstService Canada
26-28 Prince Arthur Street, Suite 202
Amherst, Nova Scotia
BedfordService Canada
Royal Bank
1597 Bedford Highway, 2nd Floor
Bedford, Nova Scotia
BridgewaterService Canada
77 Dufferin Street
Bridgewater, Nova Scotia
Glace BayService Canada
Senator's Place
633 Main Street, Suite 101
Glace Bay, Nova Scotia
KentvilleService Canada
Federal Building
495 Main Street, 2nd Floor
Kentville, Nova Scotia
KentvilleService Canada
Federal Building
495 Main Street, 2nd Floor
Kentville, Nova Scotia
New GlasgowService Canada
340 East River Road
New Glasgow, Nova Scotia
NunavutCambridge BayService Canada
16 Mitik Street, P.O. Box 2010
Cambridge Bay, Nunavut
IqaluitService Canada
933 Mivvik Street, Suite 306
Iqaluit, Nunavut
English, French
Rankin InletService Canada
164-1 Mivvik Avenue, P.O. Box 97
Rankin Inlet, Nunavut
AjaxService Canada
274 Mackenzie Avenue, Suite 200
Ajax, Ontario
BarrieService Canada
48 Owen Street, Main Floor
Barrie, Ontario
Service Canada
Business Building
1 North Front Street, 2nd Floor
Belleville, Ontario
English, French
Service Canada
Federal Building
98 Manitoba Street, 2nd Floor
Bracebridge, Ontario
English, French
Service Canada
58 Dalhousie Street, 2nd Floor
Brantford, Ontario
English, French
BrockvilleService Canada
The Fuller Building
14 Courthouse Avenue, Main Floor
Brockville, Ontario
English, French
Service Canada
120 Wellington Street West
Chatham, Ontario
English, French
CollingwoodService Canada
44 Hurontario Street
Collingwood, Ontario
CornwallService Canada
111 Water Street East, Suite 100
Cornwall, Ontario
English, French
EspanolaService Canada
721 Centre Street, Suite 2
Espanola, Ontario
English, French
Elliot LakeService Canada
White Mountain Academy Of The Arts
99 Spine Road, Suite 2
Elliot Lake, Ontario
English, French
Fort FrancesService Canada
301 Scott Street
Fort Frances, Ontario
GeorgetownService Canada
232 Guelph Street, Main Floor
Georgetown, Ontario
HawkesburyService Canada
521 Main Street East
Hawkesbury, Ontario
KapuskasingService Canada
8 Queen Street
Kapuskasing, Ontario
English, French
KenoraService Canada
308 Second Street South, Suite 201
Kenora, Ontario
Service Canada
1300 Bath Road, 1st Floor
Kingston, Ontario
English, French
New LiskeardService Canada
280 Armstrong Street North
New Liskeard, Ontario
English, French
Service Canada
1-18183 Yonge Street, East Gwillimbury
Newmarket, Ontario
Service Canada
Canada Place
107 Shirreff Avenue, Suite 102
North Bay, Ontario
English, French
Service Canada
117 Cross Avenue, Suite 5B
Oakville, Ontario
OrangevilleService Canada
210 Broadway Avenue, Suite 102
Orangeville, Ontario
OshawaService Canada
Midtown Mall, Unit C6
200 John Street West, Unit C6
Oshawa, Ontario
English, French
Service Canada
Lincoln Heights Galleria
2525 Carling Avenue, Main Floor
Ottawa , Ontario
English, French
Service Canada
Beacon Hill Shopping Centre
2339 Ogilvie Road
Ottawa , Ontario
English, French
Service Canada
Heritage Place Shopping Centre
1350 16th Street East
Owen Sound, Ontario
Parry SoundService Canada
74 James Street
Parry Sound, Ontario
PembrokeService Canada
141 Lake Street
Pembroke, Ontario
English, French
PeterboroughService Canada
219 George Street North
Peterborough, Ontario
English, French
Richmond HillService Canada
35 Beresford Drive
Richmond Hill, Ontario
Service Canada
529 Exmouth Street
Sarnia, Ontario
English, French
Service Canada
22 Bay Street
Sault Ste. Marie, Ontario
English, French
Service Canada
61 Lorne Avenue, Main Floor, Suite 2
Stratford, Ontario
Service Canada
19 Lisgar Street, Main Floor
Sudbury, Ontario
English, French
TimminsService Canada
120 Cedar Street S, Main Floor
Timmins, Ontario
English, French
Service Canada
Toronto College Street
559 College Street, Suite 100
Toronto, Ontario
Service Canada
Arthur Meighen
25 St Clair Avenue East, Main Floor
Toronto, Ontario
English, French
Service Canada
Lawrence Square Mall
700 Lawrence Avenue West, Suite 103-105
Toronto, Ontario
Service Canada
Jean Canfield Government of Canada Building
191 University Avenue, Main Floor
Charlottetown, Prince Edward Island
English, French
MontagueService Canada
491 Main Street
Montague, Prince Edward Island
O'LearyService Canada
O'Leary Service Canada Centre
371, rue Main
O'Leary, Prince Edward Island
English, French
SourisService Canada
IGA Mall
173 Main Street, 2nd Floor
Souris, Prince Edward Island
Service Canada
Government of Canada Building
294 Church Street
Summerside, Prince Edward Island
English, French
AsbestosService Canada
309 Chasse Street, Suite 200
Asbestos, Québec
English, French
Baie ComeauService Canada
625 Laflèche Boulevard W, Suite 204
Baie Comeau, Québec
Service Canada
2501 Lapiniere Boulevard, Ground Floor, Main Floor
Brossard, Québec
English, French
ChibougamauService Canada
623, 3rd Street
Chibougamau, Québec
CoaticookService Canada
289 Baldwin Street
Coaticook, Québec
English, French
CowansvilleService Canada
224 South Street, 2nd Floor
Cowansville, Québec
English, French
DrummondvilleService Canada
1175 Janelle Street, Suite 103
Drummondville, Québec
English, French
GaspéService Canada
Frederica-Giroux Building
98 de la Reine Street, Second Floor
Gaspé, Québec
English, French
La TuqueService Canada
290, St-Joseph Street, Suite 14
La Tuque, Québec
Service Canada
Place Lévis
50 President-Kennedy St., Suite 175
Lévis, Québec
LongueuilService Canada
1195 Du Tremblay Road, Suite 100
Longueuil, Québec
English, French
MagogService Canada
1700 Sherbrooke Street, Suite 100A
Magog, Québec
English, French
Pointe-aux-TremblesService Canada
13313 Sherbrooke Street East
Pointe-aux-Trembles, Québec
RepentignyService Canada
667 Notre-Dame Street, Suite 200
Repentigny, Québec
Service Canada
Boisé Langevin Building
287 Pierre-Saindon Street, Suite 102
Rimouski, Québec
Rouyn-NorandaService Canada
Réal Caouette Building
151 du Lac Avenue, Suite 300
Rouyn-Noranda, Québec
English, French
Saint-HyacintheService Canada
Galeries St-Hyacinthe Shopping Mall
3225 Cusson Avenue, 2nd Floor, Suite 2500, Entrance 1
Saint-Hyacinthe, Québec
Sept-ÎlesService Canada
701 Laure Boulevard, 3rd Floor
Sept-Îles, Québec
English, French
SherbrookeService Canada
50, Place-de-la-Cité
Sherbrooke, Québec
English, French
Thetford MinesService Canada
350 Frontenac Boulevard West, Suite 500
Thetford Mines, Québec
Service Canada
1660 Royale Street, Suite 100
Trois-Rivières, Québec
English, French
Val d’OrService Canada
400 Central Avenue
Val d’Or, Québec
English, French
ValleyfieldService Canada
73 Maden Street, Suite 100
Valleyfield, Québec
English, French
VerdunService Canada
4110 Wellington Street, 2nd Floor
Verdun, Québec
English, French
SaskatchewanEstevanService Canada
419 Kensington Avenue, Suite 10
Estevan, Saskatchewan
MelfortService Canada
McKendry Plaza,
104 McKendry Avenue West
Melfort, Saskatchewan
Moose JawService Canada
Victoria Place
111 Fairford Street East, Suite 501
Moose Jaw, Saskatchewan
English, French
North BattlefordService Canada
1401 101st Street
North Battleford, Saskatchewan
Prince AlbertService Canada
South Hill Mall
2995 2nd Avenue West
Prince Albert, Saskatchewan
English, French
ReginaService Canada
1783 Hamilton Street
Regina, Saskatchewan
English, French
WeyburnService Canada
110 Souris Avenue, Main Floor
Weyburn, Saskatchewan
YorktonService Canada
214 Smith Street East
Yorkton, Saskatchewan
YukonWhitehorseService Canada
300 Main Street, Suite 125
Whitehorse, Yukon
English, French

Submitting in Person

If you are applying 20 days or less before you travel, you should apply in person at a Passport Office location. Some Passport Offices offer urgent processing, express services, and pick up services for an extra fee (see fees above). 

If you are applying in person, the following payment methods are accepted:

  • Credit Card or prepaid Card (Visa, Master Card, American Express);
  • Debit Card (Interac);
  • Certified Cheque payable to Receiver General for Canada;
  • Bank Money Order payable to Receiver General for Canada;
  • Postal Money Order payable to Receiver General for Canada.
Passport Offices do NOT accept cash or personal cheques.

Who can submit a passport application on your behalf?

Only immediate family members can submit your passport application for you. They must be adults (16 years of age) and show photo ID when they drop off the application. By immediate family, Passport Canada means your:

  • parent,
  • child,
  • parent’s spouse or common-law partner,
  • child’s spouse or common-law partner,
  • brother or sister,
  • half-brother or half-sister,
  • stepbrother or stepsister,
  • spouse or common-law partner.
They can be the immediate family of your spouse/partner as well.

There is one exception to this requirement. If a non-immediate relative lives with you, they can drop off your passport application if they can prove they reside in the same house or apartment.



There are far fewer Passport Canada offices than Service Canada Receiving Agents.
AlbertaCalgary14331 Macleod Trail SW
Calgary, Alberta
Mon-Fri: 8:30am-5:30pmEnglish
Harry Hays Building
220 4th Avenue South East, Suite 150
Calgary, Alberta
Mon-Fri: 7:30am-4:30pmEnglish, French
EdmontonPassport Office
Canada Place Building
9700 Jasper Avenue, Suite 126
Edmonton, Alberta
Mon-Fri: 7:30am-5pmEnglish, French
British ColumbiaKelownaCapri Centre
1835 Gordon Drive, Suite 110
Kelowna, British Columbia
Mon-Fri: 8am-5pmEnglish, French
Richmond5611 Cooney Road, Suite 310
Richmond, British Columbia
Mon-Fri: 8:30am-5:30pmEnglish
SurreyCentral City Shopping Centre
1109 Central City, 10153 King George Boulevard
Surrey, British Columbia
Mon-Fri: 8am-4:30pmEnglish
VancouverSinclair Centre
757 Hastings Street West, Suite 100
Vancouver, British Columbia
7:30am-4:30pmEnglish, French
VictoriaBay Centre
1150 Douglas Street, Level 4
Victoria, British Columbia
Mon-Fri: 7:30am-4:30pmEnglish
ManitobaWinnipeg433 Main Street, Suite 400
Winnipeg, Manitoba
Mon-Fri: 8am-4:30pmEnglish, French
New BrunswickFrederictonFrederick Square
77 Westmorland Street, Suite 430
Fredericton, New Brunswick
Mon-Fri: 8:30am-4:30pmEnglish, French
Newfoundland and LabradorSt. John’sTD Place
140 Water Street, Suite 802
St. John’s, Newfoundland and Labrador
Mon-Fri: 8:30am-4:30pmEnglish, French
Nova ScotiaHalifaxMaritime Centre
1505 Barrington Street, 15th Floor, Suite 1508
Halifax, Nova Scotia
Mon-Fri: 8:30am-4:30pmEnglish
OntarioBramptonPassport Office
40 Gillingham Drive, Suite 401
Brampton, Ontario
Mon-Fri: 8am-4:30pm Sat: 9am-12pmEnglish
HamiltonStandard Life Building
120 King Street West, Plaza Level
Hamilton, Ontario
Mon-Fri: 8:30am-4:30pmEnglish, French
KitchenerPassport Office
40 Weber Street East, Mezzanine Level
Kitchener, Ontario
Mon-Fri: 8:30am-4:30pmEnglish, French
LondonCherryhill Village Mall
301 Oxford Street West, Suite 76
London, Ontario
Mon-Fri: 8:30am-4:30pmEnglish
Mississauga Central Parkway Mall
377 Burnhamthorpe Road East, Main Floor, Suite 22
Mississauga, Ontario
Mon-Fri: 8am-4:30pmEnglish, French
North YorkJoseph Shepard Building
4900 Yonge Street, 3rd Floor, Suite 380
Toronto, Ontario
Mon-Fri: 8am-4:30pmEnglish, French
OttawaPassport Office
885 Meadowlands Drive East, Suite 115
Ottawa, Ontario
Mon-Fri: 7:30am-4:30pmEnglish, French
ScarboroughPassport Office
200 Town Centre Court, Suite 210
Toronto, Ontario
Mon-Fri: 8am-4:30pmEnglish
St. CatharinesPen Centre
221 Glendale Avenue, Suite 604
St. Catharines, Ontario
Mon-Fri: 8:30am-4:30pmEnglish, French
Thunder BayPassport Office
979 Alloy Drive, 2nd Floor
Thunder Bay, Ontario
Mon-Fri: 8:30am-4:30pmEnglish, French
Toronto74 Victoria Street, Suite 300
Toronto, Ontario
Mon-Fri: 8am-4:30pmEnglish
WhitbyWhitby Mall
1615 Dundas Street East, Suite 6
Whitby, Ontario
Mon-Fri: 8am-4:30pm Sat: 9am-12pmEnglish, French
WindsorCIBC Building
100 Ouellette Avenue, Suite 503
Windsor, Ontario
Mon-Fri: 8:30am-4:30pmEnglish
QuebecChicoutimi98 Racine Street East
Chicoutimi, Québec
Mon-Fri: 8:30am-4:30pmEnglish, French
GatineauPlace du Centre
200 Promenade du Portage, Commercial Level 2
Gatineau, Québec
Mon-Fri: 8:30am-4:30pmEnglish, French
LavalPlace Laval
3 Place Laval, 5th Floor, Suite 500
Laval, Québec
Mon-Fri: 7:30am-4:30pmEnglish, French
MontréalComplexe Guy-Favreau
200 René-Lévesque Boulevard W., Suite 103, West Tower
Montréal, Québec
Mon-Fri: 7:30am-4:30pmEnglish, French
Pointe-ClaireFairview Pointe-Claire Shopping Center
6815 Trans-Canada Highway, Suite C-022A
Pointe-Claire, Québec
Mon-Fri: 8:30am-4:30pm Sat: 9am-4:30pmEnglish, French
QuébecPlace de la Cité, Tour Cominar
2640 Laurier Boulevard, 2nd Floor, Suite 200
Québec, Québec
Mon-Tues, Thurs-Fri: 8:30am-4:30pm
Wed: 9:30am-4:30pm
English, French
Saint-Laurent2089 Marcel-Laurin Boulevard, Suite 100
Saint-Laurent, Québec
Mon-Fri: 7:30am-4:30pmEnglish, French
SaskatchewanRegina1870 Albert Street, Suite 500
Regina, Saskatchewan
Mon-Fri: 8:30am-4:30pmEnglish, French
SaskatoonFederal Building
101-22nd Street E, Suite 405
Saskatoon, Saskatchewan
Mon-Fri: 8:30am-4:30pmEnglish, French

Receiving Your Passport

  • If you applied by mail, you will receive your new passport by mail, along with any original documentation that you submitted. The passport and documentation may come in 2 separate packages.
  • If you applied in person and you paid for a pick-up service, the pick-up date will be listed on your receipt.
  • A third party may pick up your passport, if they have written authorization from you to do so and they have valid ID.
For more information about immigration and passport timelines please click here

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