Something weird is happening here. We suggest speaking to an RCIC or lawyer if BC Motor Vehicles continues to refuse to recognize his Citizenship Card or Verification of Status.
Here are some potential options:
- He can get a BC Provincial Photo ID Card so he can apply for his Citizenship Certificate.
- Alternatively, he can print off information from IRCC’s website stating that the Citizenship Card is acceptable proof. He should be prepared to call IRCC at 1-888-242-2100 when this explanation is rejected. Hopefully he can get the person from BC Motor Vehicles to speak to the person from IRCC so they can understand he is a citizen.