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Q&A Categories Archives: NEXUS Card FAQ

The Issuing Authority on my new passport changed. This can’t be updated from the GOES account online. I went to the Nexus enrolment centre to have it updated. It’s been about 4 weeks but my profile on my GOES account still shows the old passport’s issuing Authority. My GOES profile show my changed job status updated during the same visit. Is the Issuing Authority important?

It’s probably not important. It depends which country we’re talking about, whether or not US authorities will be suspicious of the passport.

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I recently got married and changed my name on my Canadian license and health card. I have not yet updated my passport. The two identification documents tied to my Nexus are my passport (old name) and license (new name). Can I update the license to the new name, or will this effect my nexus status?

Updating your license will not, in itself, affect your NEXUS. But if you are asked to present an ID in addition to your NEXUS and you have no other IDs in your name, you may have issues. So you should update your NEXUS Card after you update your license.

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