You should take your new passport to the nearest NEXUS enrolment centre so it can be updated in your file. You do not need to make an appointment.
Q&A Categories Archives: NEXUS Card FAQ
my nexus card expired last month. can i renew it online?
Yes. You can renew your NEXUS Card at the Trusted Traveller Program website.
I have applied for a nexus card , thinking the process was quicker , but now my passport will need to be renewed .will need to resubmit my nexus application if i get a new passport
If your passport expires before your NEXUS Card application is approved, you will have to bring both your old and your new passports to the interview.
If your passport expires after your NEXUS Card is issued, you can update your passport on your file at a NEXUS enrolment centre.
My Passport has expired but by Nexus card is still valid. Do I need to submit my new passport when I receive it?
You will need to add your new passport to your membership, which you can do at any NEXUS enrolment office.
I’m Canadian and 10 years ago my Nexus was taken away from me because I took a 6-pack of beer through the Nexus lane, (totally forgot I had it and had purchased it in Canada). At the time I was told I was only being suspended for 90 days. When I requested my card back after the 90 days I was told “no, that once you lost the card it was gone for good” and I had unfortunately let the 90 day appeal time period go by. Can I reapply for a Nexus pass? Is there any point in time where this would fall off my record?
Yes, you can reapply for a NEXUS Card. They may issue you a new card since it was such a long time ago and it was such a minor violation, however there’s no guarantee.
I am a dual citizen of Canada and the US, but my US passport has expired. Can I enter the US using my nexus card?
If your Canadian passport is still valid you should use your Canadian passport.
The NEXUS Card is not proof of citizenship. However, some officers of both border agencies will sometimes accept it as such. You can try using it if you are driving across the border, but there is a good chance you will be turned away. Use your Canadian passport or renew your American passport.
When I filled out my application, I had answered no to the question about travelling outside Canada and USA. I realized after I submitted it that a cruise I went on had to port in the Bahamas and Tortola. Do I mention this in the interview? Or will I be denied?
You should explain it at the interview. Most likely you will not be denied but it is up to the officer.
my passport in expiring three days after my nexus interview, I that a problem?
You should have renewed your passport before you applied for your NEXUS Card.
Now, you will have to update your NEXUS membership with the new passport:
- If you have the new one already, bring it to the interview.
- If you don’t have it yet, you’ll have to go back to an enrolment centre once you do.
I live in St. John’s and left my nexus card at work in Alberta, can I print a temporary one for the next trip back to work?
There are no temporary NEXUS Cards. You will have to travel back to Alberta using the normal security lines.
I did not include a country that I visited on my travel history. Will this be a problem in the interview?
It might be. You should disclose this during your interview.
