An eTA is permission to travel to Canada. There is no obligation to show the eTA when leaving Canada or entering another country.
Q&A Categories Archives: Electronic Travel Authorization (eTA)
As of September 29, 2016, most travellers to Canada will need an Electronic Travel Authorization (eTA) before travelling to Canada.
Unfortunately, the only way to find out whether or not your status was cancelled is to file applications for Verifications of Status (VOS). These applications normally take a really long time so what you need to do is to submit proof that you need the VOSs with your applications. Travel plans and proof that you cannot get your eTAs without the proof of no status would be the best thing.
You should be fine to leave and return as long as your eTA is still valid in addition to your IEC visa. Your IEC visa is for you to enter Canada, but your eTA is necessary to travel back to Canada by air.
You will need to renounce your permanent residency in order to get an eTA. Unless you have the contact information of a specific person at IRCC, emailing them may not get a response. Their phone number is 1-888-242-2100, but that phone number is not normally accessible from outside of Canada.
So your sister landed as a permanent resident but left before she became a Canadian citizen? Unfortunately, under the new Electronic Travel Authorization program, she needs to renounce her permanent residence. She has to do this because Canadian permanent residence is only revoked if the resident is investigated. So she still has this status and with the new eTA she cannot travel to Canada without a PR Card or without renouncing her residency.
You shouldn’t have been able to get approved for an eTA as a permanent resident. It means one of a couple things:
- The system is not yet complete enough to catch all PRs OR
- You are no longer a permanent resident OR
- You have a common name.
You may learn more at the port of entry.
If you successfully enter Canada, you should apply for a new PR Card if you qualify, or remain in Canada until you qualify to apply for one, provided you still have your permanent resident status.
You need to complete a new eTA application to fix the mistake.
You or he will have to apply for “special authorization to enter Canada.” You can do so here.
The parent or guardian of the child should sign the application form on the child’s behalf.
We suggest you renounce your permanent resident status by following the instructions in the letter you received, but keep a copy of the letter and a copy of your application just to be safe.