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Q&A Categories Archives: Electronic Travel Authorization (eTA)

As of September 29, 2016, most travellers to Canada will need an Electronic Travel Authorization (eTA) before travelling to Canada.

my passport expires on the 8th november 2017 and i am travelling on the 14 August 2017 until the 4th September 2017. i applied for eta and it was approved and valid up to the 7th November. Should i applied for a new passport seeing mine is due for renewal and applied for new eta with the new passport or can i travel with it and renew it upon my return? will i be able to gain entry into Canada with the older passport with less validity?

You will be granted entry but likely only as long as your passport is valid. Given that you intend to leave before that, there shouldn’t be a problem.

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We were permanent residents in Alberta Canada for 30 years . We returned to Scotland about 6 years ago. Our PR cards expired in October 2014.We went for a visit about 4 years ago to visit our children. When we checked in at the airport we were told we should return our PR cards to Canada which we did. We never got any reply and they were sent registered mail. How can we find out if we are no longer able to return and if not ,how can we get proof so we can get ETA so we can visit as we cant seem to get an ETA without some kind of document. Hope you can help. I have copies of our PR cards.

Unfortunately, the only way to find out whether or not your status was cancelled is to file applications for Verifications of Status (VOS). These applications normally take a really long time so what you need to do is to submit proof that you need the VOSs with your applications. Travel plans and proof that you cannot get your eTAs without the proof of no status would be the best thing.

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I am UK citizen on IEC visa til November 2017, I am in a common law relationship and shortly will apply for PR and open work permit, in August 2017 me and my partner will got to a holiday in Europe together will I have any problem getting back in to Canada or will I be ok as my IEC is still valid?

You should be fine to leave and return as long as your eTA is still valid in addition to your IEC visa. Your IEC visa is for you to enter Canada, but your eTA is necessary to travel back to Canada by air.

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I am a UK resident and have just applied for an eta to travel to Canada for an holiday. I have received a letter back and they say I am or maybe a resident of Canada. Is there a contact telephone number as I am due to go on holiday In February and I need to resolve this quickly. I have emailed the gov site in canada and am still waiting for a reply

You will need to renounce your permanent residency in order to get an eTA. Unless you have the contact information of a specific person at IRCC, emailing them may not get a response. Their phone number is 1-888-242-2100, but that phone number is not normally accessible from outside of Canada.

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My sister in law lived here as a small child but moved back to the Netherlands 30 years ago…they were going to come to Canada for a visit…tomorrow, and now they are telling her that she needs a PR card?As far as she knows, she is a dutch citizen..what can she do?

So your sister landed as a permanent resident but left before she became a Canadian citizen? Unfortunately, under the new Electronic Travel Authorization program, she needs to renounce her permanent residence. She has to do this because Canadian permanent residence is only revoked if the resident is investigated. So she still has this status and with the new eTA she cannot travel to Canada without a PR Card or without renouncing her residency.

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