Unfortunately the only thing you can do is continue to submit inquiries until you get a clear answer. When you show up at the airport you will get a definitive answer, they will either accept it or not.
Q&A Categories Archives: Electronic Travel Authorization (eTA)
As of September 29, 2016, most travellers to Canada will need an Electronic Travel Authorization (eTA) before travelling to Canada.
If they already received their ETAs then they should proceed as if there is no issue.
It’s possible they will get to Canada and they will be asked about their status. But this was an error made by the government so it’s hard to see how they were responsible for it. It’s unlikely they will be denied entry because they were wrongly issued ETAs (though it’s definitely a possiblity).
It is likely that this mistake will not be made again in the future, so next should definitely renounce their PR statuses before they apply for their next ETAs.
You should indicate your marital status at the time you apply for the ETA.
We would suggest speaking to a Regulated Canadian Immigration Consultant (RCIC) or immigration lawyer about how you can appeal the decision.
One other approach might be to file an Access to Information request with IRCC to see who they are confusing you with. You’d then have to figure out a way to convince them you’re not that person. (Likely this person has the same name as you.)
It will become a problem once they realize the mistake. But there’s no telling when that will happen.
You should renounce your PR as soon as you can.
You should try contacting IRCC and the CBSA to try to resolve the matter. There could be confusion regarding your name or regarding something else.
If they haven’t renounced their permanent residence, their ETA applications will be rejected.
You will be granted entry but likely only as long as your passport is valid. Given that you intend to leave before that, there shouldn’t be a problem.
If your question refers to travelling to Canada: Ghanaians need visitor visas to come to Canada. We don’t know why you’ve been granted an eTA because you’re not eligible for an eTA.
You need an eTA if you don’t have a valid eTA at the moment.