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my wife and I applied for a nexus card the same day, mailed both applications in the same envelope. Our credit card was charged for both applications. Only my wife has been given an appointment, I have heard nothing. We sent in our forms in April, it is now mid-September. Is there a reasonable explanation for this?

The summer is the busiest time of year for NEXUS Card applications. But 4 months is longer than normal.

If you applied by mail to the CBSA office in Niagara Falls, you’ll just have to wait until you receive your Conditional Approval letter.

If you applied through a private company, you should contact that company to get an update or to have them give you your TTP information so you can login and check your status yourself.

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