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My sister in law lived here as a small child but moved back to the Netherlands 30 years ago…they were going to come to Canada for a visit…tomorrow, and now they are telling her that she needs a PR card?As far as she knows, she is a dutch citizen..what can she do?

So your sister landed as a permanent resident but left before she became a Canadian citizen? Unfortunately, under the new Electronic Travel Authorization program, she needs to renounce her permanent residence. She has to do this because Canadian permanent residence is only revoked if the resident is investigated. So she still has this status and with the new eTA she cannot travel to Canada without a PR Card or without renouncing her residency.

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