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I am a live-in caregiver since 2013. My work permit ended Nov 11, 2015. I applied for a restoration and work permit on Nov. 20, 2015. The thing is I submitted a Philippine passport that expires march 3, 2016. I do have a new passport effective since Dec. 7, 2015. I wasn’t able to inform CIC due to they agents didn’t entertain me coz I didn’t have application number. I got my refusal March 13, 2016 stating I don’t have a legal passport, travel document. What should I do?

If you called them, there would have been nothing the call centre could have done anyway. You will need to apply for another restoration. If you want help, please contact us at or complete this form.

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