Welcome to the FAQ website covering document topics in Canada.
my ETA application didnt go through as I am/was a landed immigrant. They want me to renounce it proceed with the ETA. I have received a letter than says I can send the documents via the secure email, and on another part of the website it says I must send them in. What do you suggest
We suggest you renounce your permanent resident status by following the instructions in the letter you received, but keep a copy of the letter and a copy of your application just to be safe.