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I am a Canadian Citizen living in the US. and just submitted my Canadian passport application today. I asked if my mom who lives in Canada could come pick it up for me. i was told no she couldn’t so i had to pay extra to get it sent to me.. is this true?

Immediate family members can drop off your passport application, but they cannot pick up your passport itself.

There is an extra charge for pickup, not mailing, so we’re confused as to why you had to pay extra.

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