Renew your US passport after you land. It’s easy to do from Canada and this way you won’t create unnecessary hassles for yourself.
Q&A Categories Archives: Global Entry FAQ
My wife and I, who live in Maryland, USA, are travelling to Ottawa In July. We both have valid Global Entry cards. Can we use the expedited border crossing lanes when we enter Canada?
No, Global Entry is for expedited entry into the United States only. For expedited entry into Canada as well, you need NEXUS Cards.
As a Canadian citizen with a permanent resident card what form do i fill out to apply for global entry?
You can apply for Global Entry here.
I’m a Canadian NEXUS card holder. Should I become a Global Entry program member?
If you have already been fingerprinted for your NEXUS card, and the Customs and Border Patrol (CBP) agency has your passport information on file, you are technically already a member of the Global Entry program. As a Canadian, you should remain a NEXUS member as Global Entry card holders cannot use NEXUS lanes when returning to Canada. If you wish to use Global Entry kiosks in US airports, you should check online whether you need to provide CBP any additional information to use these kiosks.
If I have a US entry visa, am I eligible for the Global Entry program?
Some visa holders are eligible and some are not. Please see this list for who is not eligible.
I have a criminal record but my conviction was years ago. Can I become a Global Entry program member?
No. A criminal conviction disqualifies you from being ?low-risk? traveler in the eyes of the Customs and Border Protection agency. Applicants should obtain a pardon before applying.
I have heard that NEXUS card holders can apply for the Global Entry program without paying any fees. Is that true?
Yes, most NEXUS card holders are eligible. US citizens and permanent residents are eligible and now Canadian citizen NEXUS card holders can apply for the Global Entry program. Canadian permanent residents with NEXUS cards cannot yet apply for the program. You will need to get fingerprinted and submit your passport. Customs and Border Protection already has this information, you should be already part of the program. Please log on with TTP (the Trusted Traveller Programs website) to make sure.
I am a Global Entry program member. My passport is due to expire and I will be renewing it shortly. Will this affect my Global Entry membership?
Yes. You must notify a Global Entry Enrolment Center immediately or go online to your TTP account and make the change there.
What happens at the Global Entry interview?
The interviewing officer will go through your application to verify there are no basic errors and will ask you some questions mainly about how often you travel and your reasons for doing so. You must show original documentation of your passport, driver’s license and PR Card if relevant. You must also take along your conditional approval letter inviting you to interview. Once your documentation is verified your fingerprints will be digitally scanned and your photograph taken. The officer will then inform you if you have been admitted onto the program or not.
I frequently travel with my wife and children. Are they covered by my Global Entry membership?
No. Each member of your family must make an individual application onto the Global Entry program. Children must be aged 14 or over and must have the consent of a parent or legal guardian to join.
